Delivery
We endeavour to deliver your order right away. If your item is in stock we will normally send your order to you in 3 business days (via our 'standard' delivery service). If your order is urgent we can deliver in-stock items next day. In some cases we may be able to ship orders next day directly from our suppliers. If you have an urgent order please call us on 0845 177 017.
International orders are generally delivered in 7-10 days. If any item is not in stock we will contact you to make alternative arrangements.
Deliveries are made via our courier 'Interlink' and are trackable, Delivery costs are based on package weights. i.e.
For items weighing up to 10kg delivery cost is £6.50
For items weighing up 20Kg delivery cost is £13.00
For items weighing up to 30Kg delivery cost is £20.00
(based on UK delivery costs)
International orders are generally delivered in 7-10 days. If any item is not in stock we will contact you to make alternative arrangements.
Back Orders
If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.
Returns
If your item is faulty and you wish to return it, please contact us 0845 177 017 or email info@aitdirect.co.uk and we will arrange a collection of the goods.
